ciao marco, normally he should first create a trial account, and then apply for the community. at this moment is not possible. only people in the help desk can do so. so i would: - 1 duplicate the ticket in the helpdesk - 2 link it to the current request - 3 explain that the user is a approved as community user but he needs an account. feel free to hadthis in the faq federico On Thu, Apr 23, 2015 at 11:52 AM, consoft-fiwarecoach at consoft.it < consoft-fiwarecoach at consoft.it> wrote: > Dear Federico and all, > > > > I have a question regarding the Community Account request. > > How should we proceed when the user who request the Community Account is > not registered in FIWARE Lab? (FLUA-169) > > Can we proceed normally or suggest to apply for a trial registration first? > > > > Thanks for your support. > > > > Best regards, > > Marco > > > > > > *Marco Terrinoni* > > Consoft Sistemi s.p.a. > > *BU Application* > > Via Pio VII 127 - 10127 - Torino > > Tel (+39) 011 3161571 > > Fax (+39) 011 3161583 > > > > > > _______________________________________________ > Fiware-coaches mailing list > Fiware-coaches at lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-coaches > > -- -- Future Internet is closer than you think! http://www.fiware.org Official Mirantis partner for OpenStack Training https://www.create-net.org/community/openstack-training -- Dr. Federico M. Facca CREATE-NET Via alla Cascata 56/D 38123 Povo Trento (Italy) P +39 0461 312471 M +39 334 6049758 E federico.facca at create-net.org T @chicco785 W www.create-net.org -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.fiware.org/private/fiware-coaches/attachments/20150423/68703594/attachment.html>
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