Ok, then we have to decide among all what to do now for this short time publication of Labels: or do we take out these two criteria from the label calculation or we delay the labels publication until we had this info ready. Same apply to completeness and soundness criteria about documentation: if we have the labels by this week, we can make them into the overall calculation; otherwise we will consider only functional and non-functional criteria for label calculation. Ariel, Carmen? Are they ready? Please send your preferences and opinions Thanks and best regards Clara Pezuela Head of IT Market Research and Innovation Group ARI booklet<https://atos.net/wp-content/uploads/2017/01/atos-ari-2016.pdf> Atos Spain SA Clara.pezuela at atos.net<mailto:Clara.pezuela at atos.net> +34 675 62 9974 [cid:7206F4B45C675D4FA60A576B4DAED2AE at mail.sis.atos.net] From: Stefano De Panfilis [mailto:stefano.depanfilis at fiware.org] Sent: Tuesday, July 03, 2018 5:20 PM To: Pezuela, Clara <clara.pezuela at atos.net> Cc: Fernando López (fernando.lopez at fiware.org) <fernando.lopez at fiware.org>; fiware-qualityassurance at lists.fiware.org Subject: Re: Calculation of labels from Jira system information dear clara, quick answer is the following. we have a global dashboard where you have data for all of the ge. https://docs.google.com/spreadsheets/d/1dfDTonsvVuluYAh-rEIYzTkGE0v-q9LZV0gzV_GPdxw/edit#gid=400660347 in the page "helpdesk" there is something similar of what you did ask. i.e. for ge you have: total number of tickets opened for a ge, %still open, average days to close a ticket (i have to check the correctness of this last number) is not much, but better than nothing in this very moment. of course we can make the computations you are asking, but this requires some work not sure we can do at this exact moment as we have to query back the jira db assuming we have a good bunch of historical data. ciao, stefano On 3 July 2018 at 17:09, Pezuela, Clara <clara.pezuela at atos.net<mailto:clara.pezuela at atos.net>> wrote: Dear Fernando and Stefano, In order to calculate the overall labels for each GE, we need to get these values for following two criteria: Time to Taking charge Label Value Base Measures Formula A+++ < 1 Date of taking charge of each defect (TD) Date open for each defect (OD) Total number of Closed defects (D) ∑(TD-OD)/D A++ 1 - 3,7 A+ 3,8 - 6,5 A 6,6 - 9,3 B 9,4 - 12,1 C 12,2 - 15 D > 15 Time to Fix Label Value Base Measures Formula A+++ < 1 Date of fix for each defect (FD) Date of taking charge of each defect (TD) Total number of Closed defects (D) ∑(FD-TD)/D A++ 1 - 4,7 A+ 4,8 - 8,5 A 8,6 - 12,3 B 12,4 - 16,1 C 16,2 - 20 D > 20 Could you please give us these values for all GEs in the Catalogue (exclude incubated)? Otherwise, we will not be able to include them as criteria for quality. Maybe Veronika may help. A summary table as a coming back result would be perfect. Thanks!! Clara Pezuela Head of IT Market Research and Innovation Group ARI booklet<https://atos.net/wp-content/uploads/2017/01/atos-ari-2016.pdf> Atos Spain SA Clara.pezuela at atos.net<mailto:Clara.pezuela at atos.net> +34 675 62 9974 [cid:image002.jpg at 01D412F2.F2672AA0] This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it. As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted. 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